What Information We Hold and Why
When you open an account, we collect the details you provide at registration — name, contact information, and the payment method you choose. If you deposit through JazzCash, Easypaisa, or Raast, we record the transaction reference and amount to reconcile your account balance and process withdrawals.
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We do not store your full wallet PIN or bank credentials; those stay with your payment provider. We also collect device and session data — browser type, IP address, and login timestamps — to detect unauthorised access and keep your account secure. Cookies help us remember
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your session preferences and measure which parts of the platform you use most. You can manage cookie preferences through your browser settings at any time. We retain your account data for as long as your account is active and for a period after closure as required
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by applicable law. If you request deletion, we remove personal identifiers from our active systems and flag the record for purge from backups on the next scheduled cycle. Data is processed in accordance with applicable privacy law in the regions where pk38 operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.